Case Study: Web Design, Brand Identity and Online Marketing Campaign for Mode Insurance


Written by Luke Glassford

Mode Insurance case study

The marketing team at Gambit Partners was tasked with designing and developing a website for a new insurance company. This included designing a complete brand identity for the company and developing a website that effectively conveys that brand identity.

We also liaised with a third-party provider to design and develop the online insurance quoting system for customers to buy policies online, which we then integrated into the website.

As well as the web design, development and brand identity, we were also tasked with building and implementing a full-scale online marketing plan to build brand awareness, website traffic, quotes and sales for the new company.

Client Overview

Mode Insurance is a new insurance brand offering specialist insurance for freelancers in the creative industries.

They offer a range of different types of insurance cover (Public Liability, Equipment Insurance, Employers’ Liability and Professional Indemnity), which can be purchased annually or on a short-term basis. Further flexibility comes from offering their customers different levels of cover to choose from – so they get the chance to customise the amount and length of cover they need.

So, as well as a highly informative website that provides useful content to their audience and fully explains all the benefits that Mode Insurance offers, they also required a brand and website design that resonated with a creative, digital-savvy audience.


The brand identity and web design for Mode Insurance had to appeal to a mostly young and creative audience, while they also needed an effective multi-platform online marketing campaign to help drive initial brand awareness within their target market, build an email list of freelancers quoting for insurance and ultimately to sell insurance policies.

The online marketing campaign we devised focused on the following channels:

What We Did

As with every project we undertake at Gambit Partners, we began with an in-depth strategy and planning session to discuss the key objectives and determine our desired outcomes.

Here’s what we then did for each of the project objectives:

Brand Identity Development

Our in-house design team have developed a very effective process when tasked with creating an entirely new brand identity, which involves:

  • Carry out extensive market and audience research
  • Look closely at competitor brands, messaging, positioning and tone of voice
  • Identity and define the value proposition of the new brand
  • Determine a cohesive colour palette that evokes the right emotions and fits the brand’s message
  • Design a memorable and versatile logo that reflects the brand’s core values and appeals to the target audience
  • Choose typography that complements the brand’s tone and works across different media and platforms
  • Develop comprehensive brand guidelines detailing how to use the logo, colour palette, typography and other visual elements to ensure consistency of message
Mode Insurance logo
Mode Insurance

Website Development

Our process for building new websites involved:

  • Working with the design team to understand the brand’s mission, vision, values and target audience
  • Develop a sitemap outlining all of the main pages and subpages of the website, ensuring a user-friendly structure that can also be easily crawled and understood by search engines
  • Identify the CMS to use – in this case we used WordPress
  • Design templates for each page that incorporate the brand’s visual identity - including logo, colour palette, typography and imagery
  • Make sure the design is responsive to provide an optimal user experience across different devices and screen sizes
  • Conduct thorough testing to ensure the website functions correctly across different browsers and devices
Mode Insurance hompage

Search Engine Marketing - SEO and Paid Search Ads

To create an effective Search Engine Marketing (SEM) campaign to bring targeted traffic to the Mode Insurance website, we followed the below process:

  • Detailed keyword research to identify high-value search terms that are used by the target audience and are relevant to the brand and its services
  • Fully optimise all pages of the website to target high-value search terms
  • Develop an ongoing content plan to add useful and high quality content to the website on a regular basis
  • Analyse competitors websites and link profiles to develop an effective link building plan
  • Extend the SEO keyword research to create specific Google Ads campaigns – using compelling ad copy that highlights the brand’s unique value proposition
  • Ongoing optimisation and maintenance of Google Ads account to make sure the budget is channelled towards high-performing, high-converting search terms

Here is the initial SEO growth we achieved over the first two months, via Google Search Console:

Mode Insurance - SEO

Social Media and Ads

Our social media strategy was focused on building awareness of the new Mode Insurance brand, as well as targeting the audience with ads to generate quotes and new business.

  • Identify and understand which social platforms the target audience are most active on
  • Review social presence and activity of competitors
  • Define the brand’s voice and tone for social media to ensure consistency across all platforms
  • Create a content calendar that outlines the type of content (e.g., images, videos, articles, stories) to be posted, the posting frequency and the optimal times for engagement
  • Create an engagement plan to engage with the audience by responding to comments, messages and mentions in a timely and authentic manner
  • Develop compelling, ‘scroll-stopping’ ad creatives and copy that capture attention and drive action
  • Use platform analytics tools to continuously review and optimise the strategy based on performance data – engagement, clicks, conversions, cost-per-acquisition etc.
Mode Insurance - LinkedIn

Email Marketing

The final strand in our comprehensive online marketing campaign was email marketing, which we used to capture ‘opt in’ email addresses and nurture leads through all stages of the sales funnel.

  • Designed a pre-launch ‘Coming Soon’ call-to-action to capture email addresses immediately – using social media to direct the target audience to the landing page
  • Developed and promoted a ‘launch’ competition to encourage quotes on the system and the collection of opt-in email addresses
  • Created a detailed plan of the different types of emails to add value and encourage sales
  • Designed clear, compelling templates for each type of email on the chosen email marketing platform
  • Set up reporting process to monitor KPIs such as open rates, click-through rates, conversion rates and unsubscribe rates to measure the effectiveness of each campaign

How We Can Help You

To find out how Gambit Partners can help your startup or SME with branding, web development or online marketing, book a consultation call with our experts now.

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Written by

Luke Glassford

Marketing Director at Gambit Partners